1 reviews | Active since Dec 2015
Unsolicited badgering
I received an email from Fines SA with the subject line "Your outstanding traffic fine account". The email contained no proof of any outstanding traffic fine, but instead has a link with the following wording "* CLICK HERE - to view your traffic fine statement * By clicking here you have agreed to opt in to receive your national monthly traffic fine statement issued by Fines SA (Pty) Ltd". A few days later I received a telephone call from the company telling me I have not responded to their email. I told the lady on the telephone that I have not received a single 'Infringement Notice' indicating that I have received any traffic fine and therefore am not interested in their service. This is true for the past several years in my case.
The procedure for issuing of fines in South Africa is:
1. An Infringement Notice can either be hand written by an officer if you are pulled over or issued electronically in the case of camera infringements and sent by mail. 2. If this is not paid within 32 days, a "Courtesy Letter" is then issued giving a date by which the fine must be paid or alternatively the option to appear in court.
In general with the few fines I have received in my life, I have acted on the Courtesy Letter. Given that I have not received a single 'Infringement Notice' or 'Courtesy Letter' in several years, I have no intention of agreeing to receive fine statements via unsolicited emails and telephone calls from either FINES SA or any of numerous other companies providing the same service.
Best regards,
Best regards,
Best regards,
Best regards,
