CB
Corne B

1 reviews | Active since Feb 2019

22 Jun 2021, 11:06

No Feedback / Help

I have received two different emails from Fines SA for two different infringement notices, and after having verified that these were accurate, I have made payment for both fines on the same day (25th of May 2021). A week or so later I have received confirmation of the one notice being paid, but not for the other one. I have since then sent numerous emails to *** and ***, with proof from my bank account attached showing the two different payments made via their PayFast account, but I have to date not received any acknowledgment of the second fine being paid. I have today received a statement showing that the one fine's payment is still outstanding, and yet no one has taken the time to respond to any of my communication.

0
Replies (3)
FINES SA
FINES SA's reply12 Jul 2021, 10:50
Official
Hi Corne - we sent receipt number as soon as we receive them from the various Municipalities. This is the reason why you would get them at different times. Please advise your details then I can call you to discuss and explain. Thanks Fines SA

Best regards,

CB
Corne B's update12 Jul 2021, 12:49
Reviewer Update
Thank you very much for your response. I was contacted shortly after having posted this review and this has been resolved.
FINES SA
FINES SA's reply12 Jul 2021, 12:52
Official
yeah - thank you for the support

Best regards,