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Glenda O

1 reviews | Active since Oct 2017

22 Aug 2024, 13:48

A GOOD COMPANY TO BE REGISTERED WITH

I unfortunately received a speeding fine recently. I had so many questions so e-mailed and communicated via their Chat option on their website. I was assisted with everything - sent the photo, street address, area in the metro. I was also telephoned and guided on what needed to be done. Having ALL of the information/evidence, enabled me to determine what may have happened on the day of the offence.

Traffic lights were out of order as I veered from a side street into a main road, needing to get to the far-right lane as the road forked ahead and I needed to be in the right lane particularly. The scary thing was that trucks, vehicles, taxi's, motorbikes, etc just flew through the traffic intersection without stopping. It should've been treated as a fourway-stop, however, the lawlessness was shocking - nobody cares anymore. I needed to speed up to get to the right lane so my car would not be hit by fast-moving traffic and that's when I was ticketed.

I recommend that the municipality should ensure that their traffic lights, especially at a busy intersection, are working at all times and, if not, a pointsman placed there to ensure laws are abided by.

SA Fines did as they are purported to. If it wasn't for them, I wouldn't have known about the fine.

In all honesty, I'm not sorry I registered with them. I am a person of integrity so if I have done wrong, I pay the price. That is how it should be.

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