PP
Prisilla P
1 reviews | Active since Mar 2025
26 Jun 2025, 14:21
Worst experience (Finbond)
Worst experience ever finbond wants to charge me R250 when service's where not rendered to me, no feedback regarding my loan application has been given to me yet, this sounds ******* and I will not be paying for enquiring about a loan.
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Finbond Mutual Bank's replyOfficial
24 Jul 2025, 11:29Dear Prisilla,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced. At Finbond Mutual Bank, we take complaints of this nature very seriously, and we would like to assure you that we never charge any upfront fees for loan applications.
To assist you further, please confirm at which Finbond branch you submitted your application. If you app**** through a link or person on social media, it is very likely that you were unfortunately targeted by a ****. Kindly note that Finbond does not process any loans through social media platforms.
We are committed to helping you resolve this matter and would appreciate the opportunity to investigate it thoroughly. Please forward any details you may have, such as the name of the branch or any communication received, so that we can follow up accordingly.
Once again, we apologize for the inconvenience caused and hope that this explanation provides clarity and reassurance.
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced. At Finbond Mutual Bank, we take complaints of this nature very seriously, and we would like to assure you that we never charge any upfront fees for loan applications.
To assist you further, please confirm at which Finbond branch you submitted your application. If you app**** through a link or person on social media, it is very likely that you were unfortunately targeted by a ****. Kindly note that Finbond does not process any loans through social media platforms.
We are committed to helping you resolve this matter and would appreciate the opportunity to investigate it thoroughly. Please forward any details you may have, such as the name of the branch or any communication received, so that we can follow up accordingly.
Once again, we apologize for the inconvenience caused and hope that this explanation provides clarity and reassurance.
Finbond Mutual Bank's reply24 Jul 2025, 11:29
Official
Dear Prisilla,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced. At Finbond Mutual Bank, we take complaints of this nature very seriously, and we would like to assure you that we never charge any upfront fees for loan applications.
To assist you further, please confirm at which Finbond branch you submitted your application. If you app**** through a link or person on social media, it is very likely that you were unfortunately targeted by a ****. Kindly note that Finbond does not process any loans through social media platforms.
We are committed to helping you resolve this matter and would appreciate the opportunity to investigate it thoroughly. Please forward any details you may have, such as the name of the branch or any communication received, so that we can follow up accordingly.
Once again, we apologize for the inconvenience caused and hope that this explanation provides clarity and reassurance.
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced. At Finbond Mutual Bank, we take complaints of this nature very seriously, and we would like to assure you that we never charge any upfront fees for loan applications.
To assist you further, please confirm at which Finbond branch you submitted your application. If you app**** through a link or person on social media, it is very likely that you were unfortunately targeted by a ****. Kindly note that Finbond does not process any loans through social media platforms.
We are committed to helping you resolve this matter and would appreciate the opportunity to investigate it thoroughly. Please forward any details you may have, such as the name of the branch or any communication received, so that we can follow up accordingly.
Once again, we apologize for the inconvenience caused and hope that this explanation provides clarity and reassurance.