Unsatisfactory Services

Hi, please be advised that if the below matter us not being attended to then I will be forced to refer the complaint to the credit ombudsman/national credit regulator and after that to the National Consumer Tribunal

Hellopeter MENU No Response to my Query

A review of Finbond by jadrianj on 31 Oct 2017 Share Comment Report No Response to my Query

Good Day, I`ve send an email last week with your client`s particulars and a power of attorney(your client gave me the power of attorney to handle this matter on his behalf), requesting information regarding the Personal Loan account he has with you guys, no one responded to my email, can a manager contact me anytime after 13:00 this week in order to discuss this matter or respond to me via email?

Official business reply

Dear Sir

Kindly note that your query was received on Friday, 27/10/2017, forwarded to the applicable department on Monday, 30/11/2017 and responded to on 31/10/2017 and 1/11/2017 respectively.

Kind regards

Public comments

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