LS
Layaan S
1 reviews | Active since Jun 2019
01 Sept 2022, 13:34
****ty service
People please DO NOT try to use the Athlone branch. Everything was signed and sealed at 10am. Then I was told that Absa Bank was offline that is why the money is not going through. Got to Absa and they are indeed online. Even sent an sms to confirm that Finbond's debicheck is approved. So went back to the branch explaining what Absa said and I cannot pay for a loan if I did not get any money. The "manager" then had the audacity to tell me I must google head offices number and refused to give it to me. Saying that she deals with complaints and good luck to me for trying to lay a complaint. I am very ****ed off for money paying money I didn't get.
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Replies (1)Finbond Mutual Bank's replyOfficial
14 Oct 2022, 12:12Dear Client,
We apologize for the unprofessional service that you received from our Athlone branch. Can you kindly provide us with your contact details and email address? We will investigate this internally and provide you with feedback.
We apologize for the unprofessional service that you received from our Athlone branch. Can you kindly provide us with your contact details and email address? We will investigate this internally and provide you with feedback.
Finbond Mutual Bank's reply14 Oct 2022, 12:12
Official
Dear Client,
We apologize for the unprofessional service that you received from our Athlone branch. Can you kindly provide us with your contact details and email address? We will investigate this internally and provide you with feedback.
We apologize for the unprofessional service that you received from our Athlone branch. Can you kindly provide us with your contact details and email address? We will investigate this internally and provide you with feedback.
