The saddest experience in terms of banks I've had.

The only reason why I am giving them a 2/5 rating is because when I opened an account some 5+ years ago there was no hassle AT ALL. Needed to reset my pin and reactivate my account. Told me I had to visit a branch (never used to be the case, and was the first time ever). Did so, lady at the branch said she cannot unsuspend the account only the very number who told me just the opposite could. So I did reset my pin at the branch but to get my account active again was the most appalling experiencing I ever had. From being told they will phone me back only to phone them a bit later finding out no record existed of such to being cut of CONSTANTLY. They have little to zero respect. Felt more like being victimized and undermined opposed to anything. Good thing it is only a savings account. Under no circumstances will I EVER consider them for ANY other services. Like I said, it was never the case but now it is. I don't like giving bad reviews. The level of service is pathetic. I if you are looking for proper service, respect and quite literally use anyone else. There are far more to say, but bottom-line, there are newer banks equal in renown that are likely better. I don't need them to respond, not that I think this something they do, I did not look at other reviews since I want mine to be authentic. But WELL DONE Finbond, you literally cause me to open an account on HP just to review you.