JJ
Johan J

1 reviews | Active since Dec 2014

31 Oct 2017, 03:51

No Response to my Query

Good Day, I`ve send an email last week with your client`s particulars and a power of attorney(your client gave me the power of attorney to handle this matter on his behalf), requesting information regarding the Personal Loan account he has with you guys, no one responded to my email, can a manager contact me anytime after 13:00 this week in order to discuss this matter or respond to me via email?

0
Replies (1)
Finbond Mutual Bank
Finbond Mutual Bank's reply01 Nov 2017, 14:55
Official

Dear Sir

Kindly note that your query was received on Friday, 27/10/2017, forwarded to the applicable department on Monday, 30/11/2017 and responded to on 31/10/2017 and 1/11/2017 respectively.

Kind regards