I WANT MY NAME CLEAN AND COMPENSATION!

My husband made a loan in 2016 by marvin finance and paid them up the same year and got a paid up letter. A few weeks ago we app**** foe a bond and was declined but both myself and husband credit records are clean. When he requested for a credit report we picked up tht marvin finance did not submit their stuff to the bureau and its still showing that he owes them. Yeaterday when he called them which is now Finbond the lady tht he spoke to by the name Chantel only said sorry! HOW DO YOU **** AROUND WITH PEOPLES CREDIT RECORD AND JUST SAY SORRY, WE UNABLE TO GET A BOND BECAUSE OF THEM. I WANT THIS RESOLVED A.S.A.P. BY COB TODAY..MY HUSBAND CAN BE CONTACTED ON ***.