DB
Deirdre B

1 reviews | Active since Jan 2020

13 Jan 2020, 20:26

Finbond Complaint

I made contact with Finbond Bank so that I can move from my bank. The lady phoned me to get my details, she send me some emails to confirm everything and I also send her a mail that its fine they can go ahead, 4 days later today still didnt hear a word from her. Thats very bad client service. If my experience starts like this, then they can leave it.

0
Replies (1)
Finbond Mutual Bank
Finbond Mutual Bank's reply13 Jan 2020, 20:39
Official
Good day Deirdre, thank you for your message and sorry to hear about your experience. Can you please share your contact details with me on Linked In, and I contact you and attend accordingly. Thank you and kind regards, Charles van Onselen: Communications Officer