SB
Sandra B

1 reviews | Active since Sept 2022

08 Sept 2022, 09:07

Bad service

I've visited the finbond branch in Caledon,twice this month. I reside in Gordonsbay but have work here for 2 months and thought visiting the branch this side would be easier for me.

But the consultants at the Caledon finbond bank branch has stink attitudes. Especially the one I talked to, If I'm correct het surname is windvoģel.

I decided to go to another bank where I was treated with utmost respect and friendliness.

I'm very disappointed and disgusted with such behavior.

0
Replies (1)
Finbond Mutual Bank
Finbond Mutual Bank's reply14 Oct 2022, 12:32
Official
Dear Sandra,

We do apologize for the unprofessional and unacceptable service that you received from our Caledon branch. This is not how we conduct business.  We will investigate this internally.