1 reviews | Active since Oct 2023
My Opinion on the Contract Terms of FCSA
I entered into a 24-month digital contract with Fight Club SA ("FCSA") Clearwater branch in 2023, after downloading their app. The contract stipulated that a cancellation fee would apply in the event of early termination. I participated in 5 classes over a span of 1-2 months. The quality of the training was satisfactory, but I could not attend the gym classes regularly due to my schedule.
Two months into the contract, I requested to cancel it and discovered that the cancellation fee amounted to more than R5 000. This exceeded the total amount I had paid for the two months of gym classes. The management/owner of FCSA issued me a cancellation invoice and informed me that my debit orders would persist until the cancellation fee was settled.
I had only used the gym for 2 months of the 24-month contract. I understand that the 24-month rate is at a discount to the 6 month and month-to-month rates. I would have been willing to pay the full month to month fee for those 2 months and a reasonable cancellation fee for the administrative costs.
However, this was not the case. I was charged the 6-month fee of R1100 per month for 6 months, i.e., R6600, less any amount paid in terms of the 24-month contract. I paid approximately 8 times the monthly fee I agreed to, to exit the contract.
The cancellation terms of FCSA contract are unfair in my view.
Disclaimer: The opinions expressed in this review are my own and do not reflect the views of any other person or entity. This review is based on my personal experience and observations and is not intended to be a substitute for professional advice. I do not claim to be an expert on the products or services that I review, nor do I endorse or recommend them to anyone. I am not affiliated with the company or organization that I review, nor do I receive any compensation or benefits from them. This review is for informational purposes only and does not constitute legal, medical, financial, or any other kind of advice. Readers are advised to do their own research and consult with a qualified professional before making any decisions based on this review.
