Fight Club SA lacks integrity

The very worst customer experience I have ever had was with Fight Club SA. The downright refused to cancel my contract in July 2020 citing that they didn't have admin staff to process my cancellation during lockdown. Very silly reasoning considering they were able to run other administration processes like ********ly charging clients a R99 freeze contract fee that was not stipulated in their own Ts and Cs. My actual contract ended in February 2020 and I was on a monthly contract since. I sent in my cancellation in July which couldn't be processed due to COVID. When I challenged them on this their reasons changed. In August and September they continued to debit my account but I have reversed all the payments they took after my 30 notice period lapsed in August 2020. I have also reported them to the Consumer Goods and Services Ombudsman as I feel Fight Club SA cannot get away with such behavior. If you have similar issues, I suggest you do the same. My experience with Virgin Active was so different. Within a few minutes of sending in my cancellation request I got confirmation that my membership was cancelled and no further debits were taken out of my account.