Cancellation request and payment plan

On April 20 I inquired on cancellation of my membership after losing my job, I had initially requested a payment cool off period which only lasts one month after which they automatically start debiting I then inquired on cancellation where I was charged R3660 for early cancellation I inquired on how I can make a payment arrangement and the service agent “Kelly” informed me that the amount was to be paid at once and only valid for 5 days , This after noting that I had lost primary income ,

I the asked if there was a form of payment arrangement , this email was not responded to. Fast forward to May I received a notice of unpaid debits and that my account would be handed over , the account’s response lady “Kelly” both arrogant and provides very little support then informs me of an amount of R5020.0 to be paid(this is more than the previous months cancellation quote)

I can confidently say Fight Club SAA is running a ****, they do not know how to handle accounts , I’m also for the first time swing all the other similar reviews of my situation and would not recommend anyone to engage in a contract with them, The accounts have a slow turnaround time , and take no accountability for such , their customer service is downright poor !!!!