Worst Service I have ever had with a Internet/Provider in my life

<p>When I first signed up the serice and the support was great not even 3 days later the fibre line and modems wwhere set up but after that has been done I have been fighting with them over 1 and a half weeks for them to give me an answer but no call or email what so ever,even tho i sent many of them.</p> <p> </p> <p>Last week i was told by them its configured and ready to go and i must let my ISP now so they can create the profile to be online,I did all that and was Created and active on there side but after that I still could not connect phoned and emailed and got no help what so ever so i waited a feww more days and nothing,So today i phoned FibreHoods and wait and wait and got cut off twice with them,then finally got through and was told not that there is a fualt with the fibre line and they will have to send out a technician wwhich will now take a few days i hear,Then my question here is why say its configured and ready to use when there is a problem.</p> <p> </p> <p>Please can you sort out this **** as its not fitting for a company to act,before this i would recommend friends and family to you guys which i have and they two seem to be getting the same service,I wwas recommend to you guys as its the only provider i can get.</p>