Terrible service from Fibrehoods splicing team

<p>I am trying to have a fibre line installed at my house in a complex. The fibre neetwork for the complex is installed and running, a lot of my neighbours are using it. Just over four weeks ago I arranged for them to install the fibre into my home. I took time off work to be there and the first team arrived promtly and did a neat job installing the down cable and modem, all well and good. Then the team to do the pole splicing arrived while I was not there and left shortly there after without doing their job. After two and half weeks of missing appoints or reschudling appointments without telling me or arriving and leaving without doing any work it was established that there was a junction box in the main complex fibre that was missing. Now it has been another week and half of missed or rescheduled appointments has gone by with only the junction box being installed, no splicing. I am getting really tired of this and am seriously considering going with Telkom despite the additional cost as I had better (not good just better) service from them when my ADSL line went down. The service from Fibrehoods/Britelink has been really terrrible.</p>