2 months, 24 days waiting for Fibrehoods/Vox Telecom. No feedback from Fibrehoods. They ignore my emails.

<p>For the record, this same communication has been sent to them twice! They never responded.</p> <p> </p> <p>I app**** for Fibre connection through FibreHoods on the 9th of May (2months, 24 days ago!).</p> <p> </p> <p>ONT installation and splicing were done on the 18th and 19th of May respectively</p> <p> </p> <p>An issue was found while the installation team was testing. There was a second team that came to investigate and troubleshoot. They said the issue had something to do with the "switch box" or something by that name.</p> <p> </p> <p>I called twice, thereafter. Another team showed up to investigate.</p> <p> </p> <p>In all instances, I was the one to investigate. There was no reporting back on progress or status of the investigations, I had to be the one to follow-up.</p> <p> </p> <p>I got the exact same email FOUR TIMES from Vox Telecom(the ISP) tha:</p> <p> </p> <p>"The Fibre line installation is currently in planning with Fibrehoods. You will be contacted shortly to confirm your installation date."</p> <p> </p> <p>In all instances, I was bounced between Fibrehoods, Britelink and between departments in each respective company. Giving me numbers to call departments within. Making me the one to track and follow-up progress.</p> <p> </p> <p>I think I have been more than patient.</p> <p> </p> <p>Any response that I get now, should either be remediative or an outright cancellation.</p> <p> </p> <p> </p>