Frustrated

Frustration has brought me to HelloPeter to share my experience with any unsuspecting clients. We moved into a new town house 4 years ago and were so excited to find that there was fibre already installed in the complex. We cancelled our Internet with the company we were using at the time and had the router installed and switched over to fibre with huge expectations. From day one it has been a struggle. If it's not the fibre in the roof getting damaged, it's an internal Internet issue. The latest is power outages that their batteries just can't handle. We offered to buy them a bigger battery, they did not even answer us. We got permission for them to connect to the solar panel located just above their box, that suggestion has also fallen on deaf ears. We are at a place in evelution where we can do nothing without wifi. No meetings, no wattsap, no TV. Grrrrrr!!!! A daily off period in this day and age is simply unimaginable.