Extremely Disappointed with Linteg Fibre's Poor Service

I am writing this review to express my profound disappointment with the service provided by Linteg Fibre. the recent incident has left me feeling frustrated and let down.

The issue arose when my father accidentally paid our subscription late this month. We were informed that in order to have our connection restored, we needed to provide proof of payment. Understanding the situation, we promptly sent the necessary proof and were assured that our connection would be resolved within 48 hours. However, it has been well over that timeframe, and we are still without a functioning connection.

In an attempt to resolve the matter, I have sent numerous emails to Linteg Fibre's customer support. Each time, I received a response stating that someone had been assigned to assist us. However, despite these assurances, no one has actually helped us or provided any real solution to our problem.

Frustrated with the lack of progress through email communication, I attempted to contact Linteg Fibre's customer support by phone. no one answered my calls.

We were informed that our Fibre Sky was suspended, but what is truly frustrating is why it has become so difficult for one of Linteg Fibre's agents to simply help us and activate our account. We have already fulfilled our payment obligations, and it is disheartening to see that the company is failing to uphold its end of the agreement.

I had always regarded Linteg Fibre as a reliable service provider, but this experience has severely tarnished that perception. The lack of accountability, delayed resolution, and poor customer service have left me feeling undervalued as a customer.

I sincerely hope that someone at Linteg Fibre will take notice of this review and promptly address the situation. As a customer who has faithfully paid for your services, I expect better treatment and a swift resolution to the connectivity issues we are facing.

It is my hope that sharing this experience will encourage Linteg Fibre to reevaluate their customer service practices and take the necessary steps to rectify their shortcomings.