Terrible service

I was recruited to sign up with fibre ninja, I’m based in Rustenburg. I was told that the first month would be free by someone from their sales department, suddenly there’s a payment due on the 11th of July, a pro rata amount of almost 75% is due. Within the first week, already there were price increments. As if that isn’t bad enough, it took ages for their team to come and make the installation in my apartment. After the installation, I was told that there were maintenance issues that needed to be sorted before the configuration could be done which left me waiting again. I had about 6 days without connection because I cancelled my account with my previous service provider at the end of June, and as someone who works from home, this was a great inconvenience. I called their accounts department and all I was told was “we’re sorry you received the wrong information” which did not solve problem. Terrible terrible service. Boo 👎🏾👎🏾👎🏾