C
Charl

1 reviews | Active since Nov 2023

09 Sept 2026, 12:19

Unprofessional

The salesperson was extremely rude towards the end of the call. Shannon made promises during the call that are not permitted as an FSP.

If this is the way the company speaks to people when trying to make a sale, I can’t help but wonder how customers will be treated when it comes to the claims stage.

Extremely unprofessional.

0
Replies (1)
FGro Red
FGro Red's reply11 Sept 2026, 14:50
Official
We’re really sorry you had this experience, and we appreciate you taking the time to share it. Your feedback helps us improve, and we’d love the opportunity to follow up and do better next time.