PF
Peter F

1 reviews | Active since Oct 2013

11 Jul 2025, 17:18

Terrible salesmanship.

Whoever is doing their spam calling for them should really freshen up on their client service skills. After reluctantly answering but politely declining their offering, the operator put the phone down in my ear. This ensures I, nor anyone I know will ever do business with them.

0
Replies (1)
FGro Red
FGro Red's reply14 Jul 2025, 08:15
Official
  Dear Peter

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and the way the call was handled. This is not the level of professionalism or courtesy we hold ourselves to at FGro. Your feedback is being taken very seriously and has already been escalated to the relevant team for investigation and immediate correction. 

We are committed to improving, and your experience will help ensure we do better moving forward. Please accept our sincere apologies for the inconvenience caused. 

The FGro Team