FGro Red: Misleading Sales Practices and Lack of Accountability

I was sold a Discovery Car Insurance policy under false pretenses. The sales consultant misrepresented how the benefits worked, and when I attempted to claim them, another consultant informed me that I did not qualify. A few days later, I contacted an Fgro consultant to request a reduction in my monthly premium — specifically by the amount I would now be losing each month due to the misleading information provided at the time of sale. My request was denied. As a consumer, this means I am paying more than I should have been saving, and the company has offered nothing beyond an apology. Fgro has failed to provide any meaningful compensation or corrective action, leaving me financially disadvantaged and disappointed. This experience demonstrates a lack of transparency, accountability, and customer care. I caution others to be extremely vigilant when dealing with this company, as promises made during the sales process may not reflect the actual policy benefits