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Ntombiyenkosi N

1 reviews | Active since Jul 2018

26 Jan 2023, 12:48

Fgro is *********** and gives Discovery Insure a bad name.

I have been trying to get a refund for funds that were debited without my consent and I have never had such a bad experience. No one answers emails, telephone calls or WhatsApp messages to assist me. Not only that, I have told them numerous times that I am not accepting the policy they are shoving down my throat, and during this whole debarcal, they go and debit my account yet again for a policy I have stated many times that I do not want.

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Replies (1)
FGro Red
FGro Red's reply26 Jan 2023, 14:22
Official
Hi Ntombiyenkosi, we're incredibly sorry for your experience. Please expect a call from one of our specialist consultants to have your query resolved urgently. The FGro team.