Do NOT provide personal information to fGro Red - BEWARE!

I was contacted regarding a short term insurance cover and did not want to give my banking details before speaking with my spouse but I was told that I could cancel anytime within the next 3 days after receiving my welcome pack. Received the welcome pack and discussed the new terms with my spouse and insurance broker. We collectively decided not to change the current insurance and on 9th January I phoned fGro customer services to cancel the insurance before inception date. I was told that a cancellation confirmation would be mailed to me. On 11th January I phoned again and this time followed up with a mail but still did not received cancellation confirmation. I phoned to cancel again on the 12th January and were promised a cancellation letter. Also had to phone to cancel again on the 17th and 18th of January. Also send cancellation emails to fGro and Discovery on 14th, 16th, 17th and 18th of January but no reply. BUT still no reply or confirmation of cancellation. The biggest concern is that each time I phone they have no record of me cancelling the policy... I believe I am being ****med and that, since I gave them my banking details on the initial call, fGro/Discovery will be *****ing my money from the end of this month and I am unable to get them to cancel this policy I will not be making use of. I am very disappointed with the lack of customer care and the very obvious lack of communication. Please be careful and do not give your personal information to fGro, they are in the business to ***** your money straight from your bank account...