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Paul M

1 reviews | Active since Jan 2020

27 Dec 2023, 23:35

Disastrous Entity

Such a horrible experience.

I was looking for an insure while I had pre-existing one for my car. And I approached FGro. While on the long call I had made it clear after they had taken my details that I am nit sealing and agreeing that I'm taking an insurance offer, they sent me welcome emails and I responded back that I have reconsidered and will nit go with them.

I tried different modes even whatsapp and they said someone will call in the next 24hrs, no call received to stop the process. I also did not sign any documents that they have sent. However, I was debited on my account for insurance I did not sign for.

Such a horrible experience with them.

I would not even recommend them.

Stay away from them

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Replies (1)
FGro Red
FGro Red's reply28 Dec 2023, 13:07
Official
Hi Paul, you're important to us, and we're terribly sorry for your experience with us. Please expect an urgent call from one of our dedicated consultants and we'll have your query resolved urgently.
The FGro Team.

Best regards,