IG
Iza G

1 reviews | Active since Aug 2013

03 Aug 2022, 10:06

Bully tactics break deal and leave bad taste

I have just got of the phone with a pushy sale's person. It felt like a Rottweiler had me by the jaw. Between the first contact and the supervisor, the call went on for more than half an hour. I said I wanted to see the offer in writing. Of course, you only get this once you agree to the offer and hand over your bank details. I said I was not going to give them my bank details until I saw the offer in black and white. At this point, we parted ways. I felt exhausted after 30 minutes of haranguing me into agreeing to a change of insurer deal. You should be ashamed.

0
Replies (1)
FGro Red
FGro Red's reply03 Aug 2022, 10:48
Official
Hi Iza, we are terribly sorry for the experience you have had. This is not the type of experience we want to leave our customers, potential customers or general public with. A customer specialist will contact you urgently to have this matter resolved to your satisfaction.
Regards, The FGro Team