NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About FG Telecoms
How is FG Telecoms rated on Hellopeter?
Hellopeter has tracked FG Telecoms across 31 reviews. FG Telecoms hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used FG Telecoms? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
RUN!!!!AS FAR AS YOU CAN!!!
FG TELECOMS ….The most unreliable service provider with an extremely unprofessional, director with deceptive sales practices which includes hidden contractual clauses, and ongoing unauthorized billing following the completion of our 60-month agreement.…PLEASE STAY AWAY!!! They promised saving our company money, the best service …etc….etc….BUT that is not at all what you get! And the director NEVER phones you back, unless he want’s to sell you a new useless deal!! Before signing the contract, we explicitly raised concerns regarding service turnaround times due to our remote location. The director assured us that technicians were in our area daily and that system maintenance was covered under our rental agreement. However, apparently after 24 months, you get unexpected R1,500 call-out fees to fix faults on FG Telecoms' own system. This completely contradicts the purpose of renting equipment, which was sold to us as a way to avoid unforeseen maintenance costs. This crucial limitation was intentionally omitted during the sales process. What we call a SHADY contract - this one of many problems we had with them. Oh and then eventually the 60 Months is over, – according to the contract signed….YAY!!! BUT OH NO!!!! Then the problems start all over with another shady clause in the contract that the director of FG TELECOMS let you sign without notifying you about in the small print Upon completing our full 60-month term, we were informed of a hidden "small print" clause requiring a 90-day cancellation notice to the finance provider, Custom Capital. We were never verbally notified of this requirement by the director of FG Telecoms. According to Custom Capital, it was the direct responsibility of the FG Telecoms director to notify them or advise us of this timeline. Because of this negligence and lack of transparency, we are now being forced to pay for an additional three months of rental fees, despite the fact that the physical telephone system has already been collected. THIS ALL DUE TO THE INCOMPETENCE OF FG TELECOMS & THEIR DIRECTOR WHOM STILL HAS NOT PHONED US BACK!! Furthermore, FG Telecoms continues to bill us for line rentals and internet services. This billing is entirely unjustified as our telephone lines have already been successfully ported to a new service provider, and the physical hardware has been removed. We are effectively being charged for services we cannot and do not use. SO PLEASE THIS IS AS SHADY AS YOU CAN GET , IF THEY WANT TO SELL ANYTHING TO YOU RUNNNNN!!!!!!!
1 reviews | Active since May 2026
RUN!!!!AS FAR AS YOU CAN!!!
FG TELECOMS ….The most unreliable service provider with an extremely unprofessional, director with deceptive sales practices which includes hidden contractual clauses, and ongoing unauthorized billing following the completion of our 60-month agreement.…PLEASE STAY AWAY!!! They promised saving our company money, the best service …etc….etc….BUT that is not at all what you get! And the director NEVER phones you back, unless he want’s to sell you a new useless deal!! Before signing the contract, we explicitly raised concerns regarding service turnaround times due to our remote location. The director assured us that technicians were in our area daily and that system maintenance was covered under our rental agreement. However, apparently after 24 months, you get unexpected R1,500 call-out fees to fix faults on FG Telecoms' own system. This completely contradicts the purpose of renting equipment, which was sold to us as a way to avoid unforeseen maintenance costs. This crucial limitation was intentionally omitted during the sales process. What we call a SHADY contract - this one of many problems we had with them. Oh and then eventually the 60 Months is over, – according to the contract signed….YAY!!! BUT OH NO!!!! Then the problems start all over with another shady clause in the contract that the director of FG TELECOMS let you sign without notifying you about in the small print Upon completing our full 60-month term, we were informed of a hidden "small print" clause requiring a 90-day cancellation notice to the finance provider, Custom Capital. We were never verbally notified of this requirement by the director of FG Telecoms. According to Custom Capital, it was the direct responsibility of the FG Telecoms director to notify them or advise us of this timeline. Because of this negligence and lack of transparency, we are now being forced to pay for an additional three months of rental fees, despite the fact that the physical telephone system has already been collected. THIS ALL DUE TO THE INCOMPETENCE OF FG TELECOMS & THEIR DIRECTOR WHOM STILL HAS NOT PHONED US BACK!! Furthermore, FG Telecoms continues to bill us for line rentals and internet services. This billing is entirely unjustified as our telephone lines have already been successfully ported to a new service provider, and the physical hardware has been removed. We are effectively being charged for services we cannot and do not use. SO PLEASE THIS IS AS SHADY AS YOU CAN GET , IF THEY WANT TO SELL ANYTHING TO YOU RUNNNNN!!!!!!!
1 reviews | Active since Dec 2025
Not Trustworthy organization, ***ard Director
I agreed with Director Mr Nick Glaeser to allow FG Telecoms to use my private property a repeater site to get his client internet, he promised to pay my internet bill 100% every 3 months instead of rent to mount his Equipment on the house. This was the worst decision I've made , he does not answer calls , messages or emails . Ignores me completely and avoids payment, I've had to pay out of pocket for and upgraded link which I can barely afford . He is a complete ***ard and ***** and not worth trusting.
1 reviews | Active since Dec 2025
Not Trustworthy organization, ***ard Director
I agreed with Director Mr Nick Glaeser to allow FG Telecoms to use my private property a repeater site to get his client internet, he promised to pay my internet bill 100% every 3 months instead of rent to mount his Equipment on the house. This was the worst decision I've made , he does not answer calls , messages or emails . Ignores me completely and avoids payment, I've had to pay out of pocket for and upgraded link which I can barely afford . He is a complete ***ard and ***** and not worth trusting.
1 reviews | Active since May 2025
BEFORE YOU SIGN
Before you sign - speak to an ''actual'' client. I have had hundreds of issues in the same timeframe as the 3 from my home service provider. If I could get out of the contract I would. It is killing our business and we are at the mercy of another newbie that wants me to calm down.
1 reviews | Active since May 2025
BEFORE YOU SIGN
Before you sign - speak to an ''actual'' client. I have had hundreds of issues in the same timeframe as the 3 from my home service provider. If I could get out of the contract I would. It is killing our business and we are at the mercy of another newbie that wants me to calm down.