BG
Belinda G
1 reviews | Active since Mar 2019
18 Mar 2019, 13:10
Your payments have been put on hold.....
Fedhealth seems to have lost the plot in 2019.
I have been with Fedhealth since 2011 and have never had a complaint. Since changing their membership options in 2018 and forcing existing members to choose new options, I have had nothing but problems!!
I am sick and tired of being told: "your payment is on hold, due to a quality audit, due to YOUR change of option, we have to check payments are allocated from correct benefits."
I DID NOT CHOOSE TO CHANGE ANYTHING!!! All of my claims are nearly 3 months old, I am being harassed for payment by service providers. Sort this out, or I will be shopping for a new medical aid provider.
Helpful (0)
Replies (2)0
Replies (2)Fedhealth Medical Scheme's replyOfficial
19 Mar 2019, 13:55Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's reply19 Mar 2019, 13:55
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's replyOfficial
19 Mar 2019, 14:34A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply19 Mar 2019, 14:34
Official
A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Online Team
