BG
Belinda G

1 reviews | Active since Mar 2019

18 Mar 2019, 13:10

Your payments have been put on hold.....

Fedhealth seems to have lost the plot in 2019.

I have been with Fedhealth since 2011 and have never had a complaint. Since changing their membership options in 2018 and forcing existing members to choose new options, I have had nothing but problems!!

I am sick and tired of being told: "your payment is on hold, due to a quality audit, due to YOUR change of option, we have to check payments are allocated from correct benefits."

I DID NOT CHOOSE TO CHANGE ANYTHING!!! All of my claims are nearly 3 months old, I am being harassed for payment by service providers. Sort this out, or I will be shopping for a new medical aid provider.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply19 Mar 2019, 13:55
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply19 Mar 2019, 14:34
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Online Team