LS
Lyndall S
1 reviews | Active since Apr 2023
24 May 2024, 19:56
Worst Service Ever.
I am curious to see, whether besides the generic auto-generated reply to the reviews posted, will the promised "someone will be in contact", actually materializes;
Is there anyone, with even the remotest inclination to attend to an existing Fedhealth member's request for assistance? No assistance from the call centre, no replies to numerous e-mails and absolutely no attempt to assist, return calls or make contact with me, by either Belinda (credit controller) or her Team Leader. In all the many years that I have been with Fedhealth, I have never experienced such poor, pathetic and downright disgusting service, like I am now.
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Replies (1)Fedhealth Medical Scheme's replyOfficial
27 May 2024, 12:34Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply27 May 2024, 12:34
Official
Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Best wishes,
Fedhealth
