WORST SERVICE EVER

The people who work at fedhealth needs to be trained. Their training is below sub-par. Everytime I phone in to the call centre, I'm given different answers, for the exact same thing. I have tried everything from giving motivational letters, scripts, nappi codes and even quotes. They can't even read scripts! I mean all the information you need regarding dosage and duration of medications are on the scripts! I even had Claudine from The Hospital Management Department put me on hold, as I was becoming less and less impressed with the service received.