CW
Christelle W

1 reviews | Active since Oct 2020

07 Nov 2025, 15:22

Worst service

Your credit control department does not know what they doing neither do they know how to allocate payment, you're customer service is non existent, your call center is rude and there is no assistance if you pay by eft, as a client i need to be able to speak to account. You have had this whole who wha about fedhealth changing from October, b/s

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Nov 2025, 15:27
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth