BN
Bruce N

1 reviews | Active since Jun 2019

08 Jun 2019, 10:06

Worst service

Fedhealth are absolutely pathetic. I have never ever received such poor service with regards to customer service after being with them forb3 months. I was with Discovery Health and changed to Fedhealth, big mistake. Going back to Discovery from 1st July 2019. If Fedhealth can't even answer my call on there customer service no, i hate to think what would happen in a medical emergency. Hello Discovery, you will get a call from me on Monday morning.

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Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Jun 2019, 08:55
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply11 Jun 2019, 09:30
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jun 2019, 10:49
Official
A consultant has been in contact with you and detailed feedback has been provided.