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zahn o'toole

1 reviews | Active since Dec 2019

06 Dec 2019, 13:25

worst medical in the history of RSA

I have never in my life met a more useless bunch of people. They are rude, not helpful at all, and *******. From credit controllers to help desk. They wrongfully terminated my medical aid, and to get it back after paying on time, it take 3-5 working days. So I paid for a service I can not use, because of their mistake. Really. They kept me on hold for more the 30 min until I put the phone down.

They should be closed down!!!!!!!!!!!!!!!!!!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Dec 2019, 13:34
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Dec 2019, 14:36
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Online Team