bM
bryce M

1 reviews | Active since Jul 2017

08 Apr 2021, 10:31

Worst medical aid iv been with

After reading all your reviews, I am saddened but also glad to see it is not only me who has received what can only be called absolutely disgusting service from fedhealth, at a ******* of a price might i add.

If you are looking for a medical aid, that does absolutely nothing for their customers, but make there life a misery when they need help the most, you're in the right place. Not only is phoning their call Centre the biggest waste of time as when you do finally get to speak to someone the incompetence is unbearable, nor have i ever been successful with any of their online portals.

I resonate with all the frustration and anger in these comments, FEDHEALTH get your **** together.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Apr 2021, 11:34
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Apr 2021, 14:55
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth