FT
Francois T

1 reviews | Active since Sept 2016

12 Jun 2019, 15:16

Worst Medical aid in the History of Medical aids.

I was with Fedhealth for some time. I cancelled my fedhealth medical aid at the end of February 2019 and started on a new medical aid provided by my company. During February 2 procedures took place that was already approved by Fedhealth EVENTHOUGH they new my medical aid will stop at the end of February. Now ot is June and they have now reversed all those procedures and I have to pay all of those medical bills myself and all they say is that they have the right to reverse the payments for the procedures. This is the worst medical aid I have ever encountered and I will strongly recommend anyone not to join them. When you need the medical assistance that you pay for they reserve the right to reverse the payments from the medical aid already paid to the service providers. This is pathetic! And fedhealth refuses to pay those bills.

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Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jun 2019, 15:19
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jun 2019, 15:45
Official
Good Day, We have tried to contact you on ***, regarding your Hello Peter query. We were unable to reach you. Kind Regards 
FT
Francois T's update12 Jun 2019, 20:59
Reviewer Update
I was in meetings all day, please try again.