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1 reviews | Active since Feb 2022

18 Feb 2022, 10:12

Worst Medical Aid

My father passed away and Fedhealth terminated my mother's medical aid without ANY notification and still deducted the premium from her account. Even after we numerously confirmed that she would like to continue with Fedhealth. They cancelled a paying 78 year old's medical aid, because her husband died, without even having the decency of just notifying her....Unacceptable. Actually just sad!

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply18 Feb 2022, 10:39
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth