jM
jonathan M

1 reviews | Active since Feb 2012

18 Jul 2016, 10:15

worst in the land

<p>i was hospitalised on the 12 may 2016 for 2 days i was turned down at the hospital due to pre authorisation which is fine the problem was when they send a approval twice and then pend it so i travelled to the hospital twice and was told that fedhealth removed the authorisation , then while in hospital i has blood test done because i would need to be given schedule 5 medication they bill my blood tests from my savings account and the reason they give is that my test were not related to my admission the staff are unempathetic unknowledgeable, my entire savings is used up because of their mistake i need chronic medication which is not covered when i wanted to upgrade my plan </p>

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply18 Jul 2016, 10:23
Official

Thank you for your comment. Please allow us some time to investigate the matter in detail, a consultant will be in touch shortly.

Kind Regards

The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 Jul 2016, 07:59
Official

A consultant has been in touch to address your concerns. We trust that you're happy with the result.

Kind Regards

The Fedhealth Online Team