Worst experience ever, total breakdown of trust.

A short read over all the complaints against this company paints a pretty accurate picture of the general experience of its customers, absolutely appalling. We have been given endless runaround on claims, been given conflicting information, had no feedback to complaints or requests, and there is just a general ineptitude and lack of knowledge from the customer service consultants. We finally got through to a manager, who promised to get back to us, and I can only assume they got raptured, because we never heard back. We count on you to be there when we need you. It is the promise you make, it is what you market, it is an empty bag of wind unworthy of the trust we placed in you. I am so disappointed. You really are very very bad....