Worst ever Fedhealth REALLY!

Two decades is how doing we have been members of Fedhealth and in the lats year and half this institution have drastically dropped its standards! So they decide to implement new plans and unilaterally decide which existing members at that time are allowed to use. its almost two years and until now our previous benefits/plan that we were on have still not been rectified. I then called them yesterday and while the move back to the plan we originally had ( just a new name - now called Maxima Exec) and here is the joke this will cost my wife and i ( YES WE ARE ONLY TWO members ) R 4000 per month more!. i informed Christine- the Call center official that we have no issue with having to change our plan and this increase i need it done immediately as the FlexiFED4 they moved us to do not and have not provided to the original needs of our plan.

The response is astounding: ( after having me hold on for her to get clarity: NO WE CANT CHANGE THE PLANE because they only Plan Changes in November. YES. never-mind that as a client i am willing to pay the extra cost for the move my plan to what was originally needed Fedhealth just blatantly tells me on top of it the only time they will do an immediate change is if it is a life threatening Medical reason.

Seriously!!

I asked her to send me an email confirming what she informed which she said she will... well still waiting