Worst ever experience

I am sorely disappointed with Fedhealth.

Upon signing up with them a year ago, I was promised all these wonderful things. The end of December I decided to upgrade our medical plan. Boy, what a mistake!

I am currently paying in excess of R 4000 per month for them just to basically debit my account. NOTHING is covered on their so called "Maternity Plan." Literally everything being claimed for, comes off my own savings, which is debited separately. So you pay the medical aid premium, and then ON TOP of that you pay a debit for the medical aid savings to be repaid which by the way is close to another R 1000. So we're paying for nothing. Nothing gets covered.

I need a certain injection now during pregnancy; I am in my last trimester. I have gotten the specialists at the hospital to write a motivation letter, give the needed codes, the needed info, the practice numbers. I have sent everything through 3 times. Fedhealth informed me sorry, they can't help me because it's just not covered. So why am I so surprised, because nothing is covered.

For ANYONE thinking of joining Fedhealth, specifically on their family/maternity plan, dont. GO TO ANOTHER MEDICAL AID. Run very far away. We have experienced nothing but issues with Fedhealth. And the thing is, you bring it up, even stating medical reasons and future ramifications; they literally don't care.

Fedhealth - Biggest Mistake I have ever made. During a National State of Disaster, this is what they do to their customers. Money hungry, unprofessional medical scheme that don't cover ANYTHING. My health as well as the livelihood of my baby are at stake.... But no one there cares as long as money is debited hey.