1 reviews | Active since Aug 2013
WORST CUSTOMER SERVICE THAT CANT DEAL WITH UPSET CUSTOMERS APPROPRIATLEY
<p>YOUR AGENT IN CUSTOMER AUTHORIZATIONS NEEDS TRAINGING ON HOW TO DEAL WITH IRATE CUSTOMER. I AM LIVID WITH YOUR COMPANY AND THAT USELESS CALL CENTER AGENT CUT THE CALL ON ME, I DON'T CARE WHAT A CUSTOMER HAS DONE, I WANT A MANAGER FROM AUTHORIZATIONS TO CALL ME AND I WANT AN APOLOGY FROM THAT GIRL FOR DROPPING THE PHONE ON ME. THIS IS THE WORST MEDICAL AID WITH THE WORST CUSTOMER SERVICE EVER!!!!! I WANT OUT OF THIS MEDICAL AID. TOO MANY CONTRADICTIONS. I WANT A MANGER TO CALL ME TODAY AND I WANT ALL CALL RECORDINGS FROM YESTERDAY AND TODAY. IM TAKING THIS COMPANY TO COURT!!!!!!!</p>
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
