Worst customer service. ****mers

Worst Med aid ever! The client service is disgusting to say the least. When you cancel your policy they don't care about service anymore. The tone there agents use will make anyone angry, training is definitely needed. My actual point is when have you ever heard of being charged for your cover at the end of the month, so you in arrears? What if you use it and than dont pay at the end? Makes 0 sense and not what i was advised. I gave month notice 30/05/2023. Now i got charged again this month 01/07/2023 for a service i no longer have, i had not used there service in months so owed them nothing. Now im stuck paying them and my new medical aid. If they can show in last 6months any costs i incured to them maybe! But bull**** i gave my notice im not paying another month. I want this debit order refunded. I wont let this matter go. Be lucky we going our separate ways and lets go on with life.