RC
Riaan C

1 reviews | Active since Mar 2009

30 Nov 2015, 07:34

Witholding information

Fedhealth is withholding information that the customer has a legal right to, namely:<br> <br> - reasons for declining decisions<br> - contact information of the Managing Director<br> <br> I will have no choice but to escalate this matter further if I still do not get assistance.

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Nov 2015, 10:05
Official
Hello rdc,

Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.

Kindest Regards
The Fedhealth Online Team