Will never use Fedhealth again!

After visiting the doctor yesterday I found out that my membership has been suspended for about 2 months. I then phoned fed health stating that it was a system glitch. I phoned them again today asking why this happend and why I wasn't notified, and that I need to be reimbursed for the 2 months. The call center then put me on hold for over 20min while consulting the creditors department. Highly disappointed with the service provided