MT
Mandie T

1 reviews | Active since Sept 2018

06 Jul 2019, 12:38

why do you have customer service when i can not reach an agent

they do not call you just send a mail that medical aid has been suspended. i have made a payment of 1100 that is what i could now and want to make an arrangement for the other 500 needless to say NO answer from call centre

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Jul 2019, 08:33
Official
Thank you so much for your review we will be in touch shortly. 
Kind Regards
 The Fedhealth Online Team 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply09 Jul 2019, 09:42
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you