JJ
Johannes J
1 reviews | Active since Apr 2015
27 Aug 2015, 13:22
What a mess!!!
This is my second round of complaints against Fedhealth and their affiliated debt collection company. I have ALLWAYS been a good customer and payer to the Fedhealth medical aid scheme. I left the scheme about three years ago and all of a sudden (after three years) I get these phone calls stating that I owe them R544? I queried the amount but still proceeded to pay the amount and question. Now I still get these calls from Fedhealth, harassing me about the payment! Come on Fedhealth, this is getting to me now!!!! I would actually like you to pay me the R544 back and clear your accounts once and for all! Stop harassing me, check your accounts, the monies has been paid!!!!
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Replies (1)Fedhealth Medical Scheme's replyOfficial
28 Aug 2015, 14:15Hello johan_jooste,
Thank you so much for taking the time to let us know that you are less than happy with the level of service you have received. Please allow us some time to look into your query and we will be in touch as soon as we have a result.
Kind Regards
The Fedhealth Online Team
Thank you so much for taking the time to let us know that you are less than happy with the level of service you have received. Please allow us some time to look into your query and we will be in touch as soon as we have a result.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply28 Aug 2015, 14:15
Official
Hello johan_jooste,
Thank you so much for taking the time to let us know that you are less than happy with the level of service you have received. Please allow us some time to look into your query and we will be in touch as soon as we have a result.
Kind Regards
The Fedhealth Online Team
Thank you so much for taking the time to let us know that you are less than happy with the level of service you have received. Please allow us some time to look into your query and we will be in touch as soon as we have a result.
Kind Regards
The Fedhealth Online Team
