Waste of time asking for a service you are happy to get paid for but not deliver.

i am due for an operation on Monday, after following the correct process all answer i am getting is that the claim has been rejected but no information why. i do not have money to waste calling the team, only to hold on for how long before anyone attends to this matter.

ref *** Birchmed Surgical Clinic - status Denied -

can someone urgently call me to get clarity, i was forced to move to Fedhealth due to changes you made in the background but now i am being penalised for this move that i didn't want in the first place.

FED***5 Name: Ghokozile Mosime ID No: *** Membership No: *** Cell No: ***