TL
Terri L

1 reviews | Active since Oct 2020

27 Jan 2023, 13:47

Waste of money.

I have to have a diagnostic laproscopy urgently with my gynecologist however FedHealth wants a Copayment of R7540?? Where on earth do we just find this and why do we pay such high medical aid fees for to still have to pay such high Copayments? So basically we must go to public hospitals while still paying high fees? I spoke to 5 consultants who all gave me different answers, some saying to get a letter of motivation from my Dr and some just downright rude and saying there's nothing I can do if I don't pay. NO WAY, I am in such horrible pain and cannot be helped. I am so disappointed.

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Jan 2023, 15:15
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth


Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Jan 2023, 15:18
Official
A consultant has been in contact and provided detailed feedback to you by email. 
Best Wishes
Fedhealth
TL
Terri L's update27 Jan 2023, 16:08
Reviewer Update
Dear Sender
This e-mail serves to confirm that we have received and are attending to your query.
Your query number is: 270123QHGW82

I need this attended to urgently please!!
TL
Terri L's update27 Jan 2023, 16:57
Reviewer Update
Guys, feedback? We are dying and our medical aid is giving us hell!