jJ
jill J

1 reviews | Active since Jan 2017

27 Jul 2023, 13:05

WARNING - FEDHEALTH ARE USELESS

WARNING it is impossible to get any sense out of this company. I have been waiting for 4 days to hear a recording of a conversation and for Jeremy Yatt or his PA to call me back. Fedhealth refused to pay for my mammogram and then all their call centre agents could do make excuses, Noone ever follows up. The send you what they want to not what you ask for. This is the ost disgusting and frustrating company to deal with .

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Jul 2023, 13:09
Official
Dear Member, 
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants will contact you to discuss your enquiry. 
 
Best wishes,
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Jul 2023, 13:14
Official
Dear Jill,

Your query is already being addressed by the social media team via our Facebook platform. 

The Hello Peter complaint will be closed as a duplicate complaint.

You will be assisted by the consultant via your Facebook complaint. 

Best wishes, 
Fedhealth